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Professional Development, University Extended Education, CSUF

Course Information

Whether designing web sites, applications or medical device interfaces, the process of evoking a positive Customer/User Experience begins with a well-planned user-centered design methodology based upon an understanding of the people who will use the product, supported by solid, well-scrutinized user data. This course will focus on foundational research - the different types and when to use each. Students will learn how to plan and conduct the common types as well as analyze the data gathered. Additionally, the course will touch on user research techniques that pertain to the early phases of design.

1 Course sections available Please note: Note: Click on the schedule number (i.e. E125-11103) to view more course information.
Schedule # Days Date Time Location Fee Register
E185-11185 06/04/18-07/01/18 Online Online-Variable $520.00
Instructor: Bienstock
Unit(s): 1.2
Please be advised that a username and password will be required to access online and computer lab classes. If you have never logged into the CSUF Portal, you must log in with your CWID and temporary PIN# at to update your profile prior to the first day of class. This process will allow you to create a CSUF username and password, which are required to take online classes or use computer labs. Please click on the "Current Students" tab and then "Policies" and "Computer Access" for more information. "If you have any questions, please contact UEE Student Services at (657) 278-2611.

Recommended: Interviewing Users, 2013 (ISBN 9781933820118).