Course Number: SECS 6796 (1.2 CEUs/12 Hours)
Whether designing web sites, applications or medical device interfaces, the process of evoking a positive Customer/User Experience begins with a well-planned user-centered design methodology based upon an understanding of the people who will use the product, supported by solid, well-scrutinized user data. This course will focus on foundational research - the different types and when to use each. Students will learn how to plan and conduct the common types as well as analyze the data gathered. Additionally, the course will touch on user research techniques that pertain to the early phases of design.
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