Course Number: SBAE 5301 (2.1 CEUs/21 Hours)
Analyze the basic elements and strategies of supplier relationships as seen from a customer service perspective. Customer service is considered the catalyst for reorders along the supply chain. You will learn about these concepts from both an operational and managerial approach. Topics include technical innovations (JIT, EDI, MRP) and the critical role customer service plays in developing leading edge organizations.
Notify me when this course is next available: Notify Me