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FAQ

If you can’t find the answer to your question, please contact us and we will get back to you as soon as possible.

Certificates

Certificate Programs are groups of classes designed to provide in-depth study in a particular subject area. These programs are subject to continuous review to ensure that they provide the knowledge and skills required to meet current industry needs. Most certificate classes can be taken individually or as part of a certificate program.

Certificate Programs are a tangible way to demonstrate acquisition of new skills for your current career, for career advancement, or to launch a whole new career. Certificate programs are also an excellent way to network with others and enhance your expertise in a selected field.

The curriculum for each certificate program is created through the efforts of university faculty, business people, industry leaders, and Extension and International Programs program developers. Each certificate program is continually evaluated by these academic and industry experts who contribute their experience and expertise as Advisory Board members.

The length of certificate programs varies. Some programs are one-semester programs. Others are longer. For details and a completion schedule, please choose a specific certificate program.

All graduating students must submit a Study Plan/Request for Certificate in order to receive a certificate. Please submit the form after you have completed the last class of the program. Your certificate will be mailed to you in approximately 4-6 weeks.

Yes! Many classes can be taken individually or as part of a certificate program. You may want to take one class, and then decide to move forward to earn a certificate. The choice is yours!

We are not authorized to issue I-20s for part-time study. In general, non-credit certificate programs do not qualify as full-time study. If you are here on an I-20 and are a full-time student in a U.S. school, you can take classes in a certificate program, but it would be in addition to your full-time study.

Class Credit

The Continuing Education Unit (CEU) is a nationally recognized uniform unit of measurement to record individual participation in non-credit academic, professional development educational and training programs. It is based upon attendance in non-degree non-credit academic classes of continuing professional education programs sponsored by organizations following the guidelines established by the International Association for Continuing Education and Training (IACET).

The hour equivalency for reporting education and training to professional and state licensing organizations is: ten (10) hours of instruction = 1.0 CEU or one (1) hour of instruction = 0.1 CEU.

The primary purpose of the CEU is to provide a permanent record of the educational accomplishments of an individual who has completed significant non-credit educational and career enhancement experiences. The CEU is also used for licensed professionals such as nurses, engineers, fiduciaries, social workers, etc., who are required to submit proof of continuing education and professional development activity in order to maintain their license.

For organizations to award CEUs, they must follow the criteria and guidelines set forth by the International Association for Continuing Education and Training (IACET), 1620 I Street, N.W., Washington, D.C. 20006

Some class credits may be transferable to another institution. To be certain, you should check with the institution where you wish to transfer the credits.

California State University, Fullerton Extension and International Programs does not officially give letter grades for non-credit and Continuing Education Unit (CEU) classes. However, we do understand that some employers require a letter grade for reimbursement. To satisfy that requirement, Cal State Fullerton Extension and International Programs will provide you with a letter grade equivalent that will be emailed approximately two weeks after the course end date. To report a missing letter grade equivalent, please e-mail eipconnect@fullerton.edu.

Official Transcripts:

Transcripts may be ordered one of two ways:
  • Via the Internet 24/7 through the National Student Clearinghouse.
  • By completing the Transcript Request Form and providing a personal check to cover the related fees either in person or by mail as instructed on the Form.

For more information: http://www.fullerton.edu/admissions/CurrentStudent/Transcripts.asp

Unofficial Transcripts:

Unofficial transcripts are available through Titan Online via the Student Portal. The first time a student accesses the portal, they should login using their CWID and PIN. Once they login, they will create a personalized username and password that will be required each time they access the portal.
  • Go to www.fullerton.edu
  • Enter username and password (see instructions above) in the Portal Login section
  • Click "Login"
  • Select Titan Online
  • In the Student Center section, click on the Student Center link (left menu)
  • Under Academics, click "My Academics"
  • Click "View Transcript"

Note: All official transcripts are handled through A & R, including those for EIP Classes.

Class Fees

Please refer to our Refund Policies, Payment Plans and Payment Options for details.

Please Contact Us for more information, or call (657) 278-2611.

Select a certificate program, select a course from the schedule and the dates and times will be shown. Click "Learn More" to get more details, including the cost. If dates and times are not listed for the course you selected, the course is not being offered in the current term.

EIP provides information that may qualify students to participate in a variety of financial assistance programs. For more information on financial assistance programs, click here .

Under the Taxpayer Relief Act of 1997, taxpayers may be eligible to claim a non-refundable Hope Scholarship or a Lifetime Learning Credit against their federal income taxes click here for more information.

You may be able to use funds, if your scholarship or grant stipulates that the funds can be used towards Extension and International Programs classes. Contact the source of your scholarship or grant to be certain. Make checks payable to CSUF. Please Contact Us for more information.

EIP does offer some scholarships. For more information, click here.

General Information

Select a certificate program, select a course from the schedule and the dates and times will be shown. Sometimes there is more than one offering of the course. If dates and times are not listed for the course you selected, the course is not being offered in the current term. Please complete the Stay Connected form to be notified of upcoming course offerings.

Students are required to log in to the campus portal to access online classes. To log in for the first time, follow the instructions in this tutorial.

To order a required textbook by phone or online, please visit the Titan Bookstore or call 

(657) 278.4998 (unless other instructions are provided in the class description).

  • Students receive a campus wide identification number (CWID) when they first enroll.
  • Your CWID will be used in place of your Social Security number to identify all your records.
  • You will also need your CWID the first time you log into the CSUF Student Portal.
  • If you lose your CWID, go to https://my.fullerton.edu/CSUFCWID/index.aspx
Instructors

Classes at Extension and International Programs are taught by outstanding faculty members and practicing professionals, who are selected to be instructors based on their expertise and access to the latest developments in their field.

Locations

You will find the map and address by clicking below:
Fullerton

To avoid unnecessary parking fines, it is important to ensure you are parking in the correct location and have obtained a permit if necessary. For more details regarding parking, please visit the Parking Information section on this website. If you have additional questions, please call us at (657) 278-2611. We appreciate the opportunity to be of service.

Online Courses and Programs

An online course and a face-to-face course differ primarily in the way the course is facilitated. Instead of meeting on campus at a fixed location and time, you have more flexibility as to when and where you complete the course assignments and other activities. Online courses provide the convenience of working on them from home or work. They are structured to keep you on track and are actively facilitated by the instructor to ensure your success. You will have due dates and you must keep up with online discussions, readings and assignments. Online students have the added advantage of avoiding traffic and having to locate a parking spot on campus.

A successful online student is one that is self-motivated, is able to problem solve and can manage time effectively. In an online course, the burden is on you to complete your assignments and participate in the course. Setting a schedule for yourself and being able to meet deadlines without the continual prompting of your instructor is a must. You will have access to your instructor and students in your course; however, the turn-around time is not immediate. Additionally, the online learning environment can be very textually based. You will be required to read and write in significant amounts for most courses. You should take this into consideration.

Many students who claim to be computer novices have successfully taken our online courses. Being a computer novice should not deter you from taking an online course. If you are able to access the internet, navigate to various web sites and send emails with attachments, then you have the necessary skills to take an online course. We also provide an online tutorial for our beginning online students. This will help you learn the skills you will need to be a successful online student. You are supported the entire time.

Before registering for an online course, view our technical recommendations to make sure you have the necessary equipment and software to be successful while learning online.

Approximately two weeks before the start of your online course you will receive a Welcome email that provides you with information on how to access your course. Included in the email is the contact information for your instructor, the textbooks you will need to purchase and any additional information your instructor feels is necessary. If you register within two weeks of the course start date, you will receive an email within 48 hours of your registration. It is extremely important that you provide a working email account when you register, as well as a phone number where you can be reached in case we need to call you with information regarding the course.

You will receive the Welcome email approximately two weeks before the course starts or within 48 hours after registering if you registered within the two weeks before the class starts. Please contact Student Services at (657) 278-2611 or eipconnect@fullerton.edu if you have not received the Welcome email.

You can contact the EIP Online Support Desk at eip-online@fullerton.edu. Requests submitted after the Support Desk office hours will be reviewed on the following business day (excluding holidays). We will reply to most requests within 24 hours.

Registration

Register

  • Online: 24 hours a day. This is the most efficient way to register. Find the program or course you're interested in and click on "Add Course." Use your credit card or ACH-electronic check to register.
  • Phone: 657-278-2611 (Monday-Friday 8:00 a.m. - 5:00 p.m.)
    Have your your student I.D. or Social Security number ready. You will be directed to the portal to make your payment online.
  • Please note a non-refundable 2.65% service charge is added to all credit/debit card transactions.

We highly recommend that you register no later than one to two weeks prior to the start date of each class in order to ensure your seat in the class. Please note:

  • If the class starts today, or has already started, please contact EIP Information at (657) 278-2611.
  • If the first class meeting is on a weekday, please be sure to register one working day prior.
  • If the first class meeting is on a Saturday or Sunday, please be sure to register the Friday prior.
  • If you are registering at least one working day prior to the first class meeting, you can register online by choosing the class and adding it to your shopping cart.

Depending on availability, prerequisites, and/or approvals, there is no limit on the number of EIP classes you can take during a term (Spring, Summer, Fall). However, if you have specific questions, please call us at (657) 278-2611, or Contact Us.