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Professional Development, University Extended Education, California State University, Fullerton
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Professional Office Administration

The Professional Office Administration Certificate promotes skills beyond general office administration that will help administrative professionals enhance their career goals and improve performance outcomes.

An increase in the sophisticated office technology and organizational restructuring has resulted in greater responsibilities for administrative professionals, including roles once reserved for managerial staff. In addition to general office administration, administrative professionals are expected to play an integral role in mastering new office technologies and business operational process in support of a highly effective workplace that meets both internal and external customer needs.

In response to these new responsibilities, there is also an increased demand for additional in-depth knowledge in topics that reinforce the skill sets required in business today. Therefore, as administrative functions become more technologically integrated into the work process, administrative professionals are expected to have more formal education in office administration. The Professional Office Administration Certificate meets that need.

The Professional Office Administration Certificate consists of six required courses totaling 54 hours of lecture and discussion. 5.4 Continuing Education Units (CEUs) will be awarded to the certificate graduate.

Non-California Residents
Due to state and federal regulations, non-California residents may only enroll in CSUF online courses when their state has authorized CSUF as a provider. Click here for more information.

English Proficiency Requirement

It is recommended that participants who reside outside of United Statesand whose first language is not English must possess English language proficiency equivalent to a minimum TOEFL score of 550 (paper), 80 (iBT) or IELTS score of 6.5.

It the participant’s responsibility to demonstrate English language proficiency necessary to fully participate in the class lectures and discussions.

For optimal viewing of the course schedule below, please view on a tablet or desktop
Please note: Note: Click on the course title to view all available course sections. Hover over the colored labels to view where the course will be offered.
Course Title
Summer
2015
Fall
2015
Winter / Spring 2016
Schedule #
E157-21058
Days Date Time Location Instructor
09/21/15-10/11/15 Online Online-Variable Fernandez, Jr.
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No sections available. View the course description.

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Schedule #
E157-21061
Days Date Time Location Instructor
08/24/15-09/13/15 Online Online-Variable McDowell
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Schedule #
E157-21062
Days Date Time Location Instructor
10/19/15-11/08/15 Online Online-Variable McDowell
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No sections available. View the course description.

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Schedule #
E157-21059
Days Date Time Location Instructor
11/09/15-11/22/15 Online Online-Variable Passalacqua
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Upon Certificate completion, graduates will be able to:
- Explain and identify the differences and similarities of internal and external customers
- Recognize how positive customer relationships benefit the organization
- Organize, process, and respond to electronic and paper communications to better facilitate the flow of information in the workplace
- Use effective business writing and verbal communications in completion of individual and team tasks
- Set effective goals for work completion
- Apply effective internet research techniques
- Plan successful meetings

This program provides excellent professional development for Office Administrators in the fields of:
- Education
- Healthcare
- Banking
- Legal services
- Manufacturing
- Construction
- Insurance
- Investments and Finance
- Real Estate
- Government
- Business Services

Students beginning the Certificate in Professional Office Administration are expected to have a high school degree or equivalent and basic keyboarding skills.
In addition, it is recommended that participants who reside outside of United States and whose first language is not English possess English language proficiency equivalent to:

A minimum TOEFL score of 550 (paper) or 80 (iBT)
Or
A minimum IELTS score of 6.5

There is no need to send the test score to the University. It the participant's responsibility to demonstrate English language proficiency necessary to fully participate in the class lectures and discussions.

Shaul Ary
President, Alpha Systems
Rachel A. Askland
Executive Office Administrator, The Boeing Company
Jill Borel
Executive Secretary, Social Service Agency, County of Orange
Joan Burge
Founder and CEO, Office Dynamics, LTD
Sue A. Carpenter
Office Administrator, The Boeing Company
Carol Creighton
Associate Dean, University Extended Education, Cal State Fullerton
Mary Dover
Office Administrator, The Boeing Company
Ellen Dumond
Chair, Department of Management, California State University, Fullerton
Dorothy Heide
Associate Dean and Professor, Emeritus, California State University, Fullerton
Kari A Knutson Miller
Interim Dean, University Extended Education and Interim AVP, International Programs & Global Engagement University Extended Education, California State University, Fullerton
Judy Maitlen
Administration Manager (Retired), County of Orange
Jane Ransome
Superior Court Management (Retired), Superior Court of California, Santa Ana
Eric Santa Ines
Program Developer, University Extended Education, California State University, Fullerton
Sally Starr
Director, Corporate Relations & Workforce Solutions, California State University, Fullerton
Sandi Wall
Office Administrator, The Boeing Company

About the Program

Gain a great overview of basic business skills in these six online courses.


Mimi Lawson
657.278.3313
mlawson@fullerton.edu

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Program Info Sheet

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