Course Number: SECS 6808 (1.8 CEUs/18 Hours)
Usability assurance methods employed throughout the design, optimization, and assessment phases of product or service development offer the Customer/User Experience practitioner the tools to assess the efficacy of a product''s design elements and users'' perceptions of benefit. This course closely examines the varied components of usability test design, implementation, and analyses and reporting of actionable results. Additionally, focus will be on the fundamentals of usability testing using research and the application of principles and techniques through real-world examples.
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