Course Number: SECS 6808 (1.8 CEUs/18 Hours)
Usability assurance methods employed throughout the design, optimization, and assessment phases of product or service development offer the Customer/User Experience practitioner the tools to assess the efficacy of a product''s design elements and users'' perceptions of benefit. This course closely examines the varied components of usability test design, implementation, and analyses and reporting of actionable results. Additionally, focus will be on the fundamentals of usability testing using research and the application of principles and techniques through real-world examples.
Course part of: UX and Customer-Centered Design Certificate
Please be advised that a username and password will be required to access online and computer lab classes. If you have never logged into the CSUF Portal, you must log in with your CWID and temporary PIN# at http://my.fullerton.edu to update your profile prior to the first day of class. This process will allow you to create a CSUF username and password, which are required to take online classes or use computer labs. Please click on the "Current Students" tab and then "Policies" and "Computer Access" for more information. "If you have any questions, please contact EIP Student Services at (657) 278-2611.
Recommended: Observing the User Experience, Second Edition: A Practitioner's Guide to User Research, 2nd Ed, 2012 (ISBN 9780123848697).