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Program and Course Policies

Academic Information: CEU Classes Purchase of Textbooks
Academic Information: Credit Classes Refunds
Cancelled Classes Scholarships Available
Certificate Requirements: Study Plan Services
Class Changes and Withdrawals Student I.D., Social Security Number and PIN
Computer Access Tax Benefits for Education
Family Educational Rights and Privacy Act Titan Card
Fees Transcripts
Financial Assistance for Continuing Education University Police Department
Four Ways to Register University Policies
Out-of-State Consumer Protection Information Who May Register

Academic Information: CEU Classes

The Continuing Education Unit (CEU) is a nationally recognized uniform unit of measurement to record individual participation in non-credit academic, professional development educational and training programs. It is based upon attendance in non-degree non-credit academic classes of continuing professional education programs sponsored by organizations following the guidelines established by the International Association for Continuing Education and Training (IACET).

The hour equivalency for reporting education and training to professional and state licensing organizations is: ten (10) hours of instruction = 1.0 CEU or one (1) hour of instruction = 0.1 CEU.

The primary purpose of the CEU is to provide a permanent record of the educational accomplishments of an individual who has completed significant non-credit educational and career enhancement experiences. The CEU is also used for licensed professionals such as nurses, engineers, fiduciaries, social workers, etc., who are required to submit proof of continuing education and professional development activity in order to maintain their license.

For organizations to award CEUs, they must follow the criteria and guidelines set forth by the International Association for Continuing Education and Training (IACET), 1620 I Street, N.W., Washington, D.C. 20006.

Grading Policy
One CEU is awarded for every ten contact hours of participation; fewer than ten hours are shown as fractional CEUs. Instructors award a grade of "CR" (credit) or “NC” (no credit) on the basis of attendance and satisfactory completion of assignments.

Attendance requirements to receive CEU credit:

  • Classes that meet no more than two times require 100 percent attendance.
  • Classes that meet three or more times require a minimum of 90 percent attendance.
  • Online class attendance is defined as full participation in class activities, including online discussion and completion of all assignments.

Letter Grades
Cal State Fullerton Extension and International Programs (EIP) does not officially give letter grades for non-credit and CEU classes. However, we do understand that some employers require a letter grade for reimbursement. To satisfy that requirement, Cal State Fullerton Extension and International Programs will provide you with a letter grade equivalent by mail approximately 4 weeks after the course end date. To report a missing letter grade equivalent, please e-mail eipconnect@fullerton.edu.

The unofficial letter grade will be the only written notification you receive. Unofficial transcripts are available through the Student Portal. Official transcripts are available through CSUF Admission and Records. See "Transcripts" for more information on the process.


Academic Information: Credit Classes

Extension Credit Classes
Extension credit classes have an “X” in front of the class number (e.g., PSYC X405) listed below the course title. Up to 24 Extension credit units may apply as electives toward an undergraduate degree at California State University, Fullerton. With prior approval from a graduate adviser, up to nine units may apply toward a graduate degree. Additional units may apply to graduate degrees requiring more than 30 units. If you have any questions, please consult your graduate advisor.

Grading Policy
CSUF has given its faculty the option of using the plus/minus grading system. Instructors use either letter grades or administrative symbols to evaluate and report all course credit work. There are three university grading options:

  • Option 1 uses letters and in some cases letters with +/- symbols (A+, A, A-, B+, B, B-, C+, C, C-, D+, D, D-, F).
  • Option 2 uses "CR" (credit) to designate passing work or "NC" (no credit) for failing work. Unless designated otherwise, any course may be taken as either Option 1 or 2.
  • Option 3 allows you to audit a class. Any course may be audited. To designate this option, enter "AU" on the registration card at the time you pay the class fee. On completion of the class, "AU" will be recorded on your permanet student record.

NOTE: Credits toward a major, minor or general education requirement are to be taken under Option 1. Only 36 "credit/no-credit" (Option 2) units may be applied toward a bachelor's degree.

For additional information regarding grading policies, refer to the CSUF catalog which is available at the Titan Bookstore.

Extension Credits/Student Inquiry Form
If you want to apply extension credits toward a CSUF degree, fill out a Student Record Inquiry form and apply to have the units considered as part of your course work. This form is available at Registration and Records (Langsdorf Hall 114).


Cancelled Classes

Extension and International Programs reserves the right to cancel, postpone or combine classes. Classes may be cancelled if fewer than the required number of students enroll. Every effort will be made to avoid canceling classes. However, EIP receives no support from public funds and the necessity of operating on a self-supporting basis requires registration minimums.

If a class is cancelled, a full refund will be issued. You may transfer the fees from the cancelled class to another class if you do so within two days of the cancellation. In most cases, refunds can be applied toward the cost of a new class.


Certificate Requirements: Study Plan

To be eligible for a certificate in an EIP program, candidates must earn a passing grade in all required classes for that program with verified attendance and successful completion of all assignments, projects and exams.

Some programs have requirements in addition to successful completion of all classes. Before submitting a Study Plan/Request for Certificate, refer back to the Eligibility information for your specific program.

Students are required to complete and submit a Study Plan/Request for Certificate form after they finish their last class in the program. Submission of this form initiates the processing of the certificate. If you need assistance submitting this form online, please call 657-278-2611.

Please be advised, students will not receive a certificate until after this form is submitted and after University verification of successful completion of all certificate requirements.

Certificates will be mailed to the student after all University approvals have been obtained.


Class Changes and Withdrawals

If you need to drop a class, you may do so in person at the EIP Student Services Office at the Titan Hall building, Suite 1117 or by phone at 657-278-2611. Dropping a class is not available online. The day that you drop a class, in person or by phone, is the official date of withdrawal and determines the amount of refund, if any. (See "Refunds" for additional information.)


Computer Access

You need to obtain your Username and Password in advance of accessing any California State University, Fullerton computer and/or to participate in any online or TITANium (Moodle) managed class. Here's how it works:

  • A Personal Identification Number (PIN) will be emailed to you on your first registration with Extension and International Programs.
  • The very first time you login to the CSUF Student Portal, you need to use your PIN as your Password and your Campus Wide I.D. (CWID) as your Username.
  • Following prompts, you will then be required to create a Username and Password.
  • Once you have completed this process, you will use your Username and Password to login. You will no longer need to use your CWID or PIN to login.

If you have questions or have not been successful in obtaining your Username and Password, please contact Extension and International Programs Student Services at 657-278-2611.


Family Educational Rights and Privacy Act

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their educational records. For more information, go to president.fullerton.edu/directives/directive17.aspx.



Late registration (credit classes) $25
Grade option change (credit classes) $10
Dishonored/returned Check, or refuted credit card payment $25
Parking fees (per day) $8

Financial Assistance for Continuing Education

See detailed information at extension.fullerton.edu/professionaldevelopment/Financial-Aid.


Four Ways to Register

  • Online: 24 hours a day
    Use your credit card to register.
  • Phone: 657-278-2611 (M-Th, 8 a.m. to 5:30 p.m.; F, 8 a.m. to 5 p.m.; Sa, 8 a.m. to 12 p.m.)
    Have your credit card, expiration date, and your student I.D. or Social Security number ready. A receipt will be emailed to you.
  • In Person: 1111 N. State College Blvd., Titan Hall 1117, Fullerton, CA 92831 (M-Th, 8 a.m. to 5:30 p.m.; F, 8 a.m. to 5 p.m.)
    Complete a registration form and present it at the Extension and International Programs registration office.
    Cash Payments will need to be made at the Cashier's Office located at GH-180.
  • Mail:
    Send the completed registration form with your check or money order information to:
    Extension and International Programs Registration
    Cal State Fullerton
    P.O. Box 6870
    Fullerton, CA 92834-6870


Out-of-State Consumer Protection Information

Out-of-state students planning to register for an online program at California State University, Fullerton are asked to read calstate.edu/AcadAff/state-regulatory-authorizations/index.shtml.

Non-California Residents
Due to state and federal regulations, non-California residents may only enroll in CSUF online courses when their state has authorized CSUF as a provider. Click here for more information.



See extension.fullerton.edu/professionaldevelopment/Parking for more information.


Purchase of Textbooks

Titan Bookstore Location:
Commons Building
CSUF Fullerton Campus

Two Ways to Order:

  • In Person - Extension textbooks are located in a special section. Go to the second floor of the bookstore and look for the section labeled Extension and International Programs (to the left of the Faculty Author books). If you cannot find this section, ask for help at the Information Desk.
  • Online - Under "Books" on titanshops.com, select "Shop Textbooks" and then the current Extension term (Extension books are listed separately from the general courses). Once the list of Extension courses appears, select your classes.

Bookstore Hours: See titanshops.com.

Shipping: Books can be shipped to your home via UPS or put on reserve to be picked up at the bookstore.

Questions? If you have a question or a problem ordering a book online, call web order fulfillment at 657-278-4992.



Refund Policy for Extension Courses
Refunds are based on the date when the official withdrawal is received in the Extension and International Programs office. If you need to drop a class, you may do so in person at the EIP Student Services Office at the Titan Hall building, Suite 1117 or by phone at 657-278-2611. Dropping a class is not available online. The day that you drop a class, in person or by phone, is the official date of withdrawal and determines the amount of refund, if any. Allow up to six weeks for refunds via check. If you paid with a credit card, allow 7-10 business days for your refund to be credited back to your credit card. If you do not receive your refund by that time, please call the EIP office at 657-278-2611.

Face-to-Face Classes and Classes Offered via Adobe Connect

  • If you drop at least one working day prior to the class start date, a full refund less $10 per class dropped will be issued.
  • If you drop on or after the class start date:
    • Four or less class meetings - There is no refund.
    • Five or more class meetings - If less than 25% of the classes have elapsed, a 65% refund will be issued. After 25% of the classes have elapsed, there will be no refund. (For example, there would be no refund for withdrawals after three meetings of a twelve-meeting class because 25% of the class time has elapsed.)

Online Classes

  • Dropping prior to the beginning of a class: If you drop at least one working day prior to the class start date, a full refund less $10 per class dropped will be issued.
  • Dropping on the day of first class meeting and after: If less than 25% of the calendar days for the class have elapsed, a 65% refund will be issued. If 25% or more of the calendar days for the class have elapsed, there will be no refund.


Scholarships Available

In keeping with our commitment to lifelong learning, scholarships may be available to students who are enrolled in, or planning to enroll in, an Extension and International Programs certificate program.

The Extension and International Programs Scholarship
This scholarship award honors the achievements and commitment to continuing learning of students in any EIP certificate program. The maximum award is $400. Funding for this scholarship comes from the EIP Tuition Assistance Fund, which was created from contributions of EIP employees to CSUF's It's Our University program.

The Sherrie Ellman Memorial Scholarship
This scholarship award honors the achievements and commitment to continuing learning of students in the Professional Fiduciary Management Certificate program. It is supported by a fund created in memory of Sherrie Ellman, who understood the need for well-trained, dedicated people to work with older adults. Scholarships are awarded up to a maximum of $300.

The Scholarship Award Process

  • Submit an essay of up to 500 words - addressing the value of lifelong learning and how a specific certificate program will benefit your career path. Please include: a notation of the scholarship you are applying for and the semester in which you want to receive it (fall or spring and the year), your name, address, phone number, and e-mail address (if available). Submit all entries to:
    EIP Scholarship Committee
    Extension and International Programs
    P.O. Box 6870
    Fullerton, CA 92834-6870
  • You may only receive each scholarship once, and only one scholarship (either the EIP Scholarship or the Sherrie Ellman Scholarship) per semester.
  • If you are named as a scholarship recipient, the designated funds will be awarded to you upon verification of successful completion of course(s) in the specified certificate program, with a grade of "C" or better. The scholarship award, which may not exceed the maximum amount, represents a reimbursement to cover the cost of the course(s) awardees are enrolled in during the semester in which the scholarship is requested.
  • Scholarships are awarded as funds are available, which may not be every semester.



Extension students may obtain a library courtesy card by presenting an Extension fee receipt at the first-floor circulation counter or by using their TitanCard (see "TitanCard"). You may contact Pollak Library at 657-278-2714.

Disabled Student Services
Disabled persons requiring assistance from the university may contact Disabled Student Services (Gordon Hall 101) at 657-278-3117.

Veteran's Benefits
Persons eligible for Veteran's benefits can contact the Veterans Resource Center (GH 230) at 657-278-8660 or veterans@fullerton.edu. For more info, please see http://www.fullerton.edu/veterans/.

Student Safety
For safety services and policies, please see rmehs.fullerton.edu.

Student I.D., Social Security Number and PIN

Student I.D. Number
Students receive a campus wide identification number, which is not their social security number. This student identification number will be used to identify all records pertaining to the student. If you have lost or misplaced your CWID, go to my.fullerton.edu/Accounts/CWID.

Social Security Number
Students are required to provide the university with their correct social security numbers (individual taxpayer identification numbers) pursuant to the authority contained in Section 41201, Title 5, California code of Regulations, and Section 6109 of the Internal Revenue Code. The university uses the social security number to identify records pertaining to the student and, if needed, to collect debts owed to the university.

Also, the Internal Revenue Service requires the university to file information returns that include the student's social security number and other information. Students who do not have a social security number at the time of enrollment will be required to obtain a social security number and submit it to the university within 60 days. Failure to furnish a correct social security number may result in the imposition of a penalty by the Internal Revenue Service. See "Taxpayer Relief Act of 1997" for additional information.

How do I get a PIN?
The first time you register for a class with Extension and International Programs at California State University, Fullerton, you will receive a Personal Identification Number (PIN) by email. Use this number in combination with your student ID to customize your account and gain access to your information on my.fullerton.edu (where you can look up grades, units, classes taken, etc.).

EIP students who lose or misplace a PIN, you may go to my.fullerton.edu/Accounts/StudentPin. CSUF admitted students need to contact Registration and Records (Langsdorf Hall 114) in person to obtain their PIN.


Tax Benefits for Education

The American Opportunity Credit and the Lifetime Learning Credit may help you pay for the costs of higher education. If you pay tuition and fees for yourself, your spouse or your dependent you may qualify for these credits. Both credits are subject to income limitations and may be reduced or eliminated based on income.

The American Opportunity Credit is worth up to $2,500 per eligible student. The credit lowers your taxes and is partially refundable up to $1,000 even if you owe zero tax. The credit is available for the first four years of higher education at an eligible college, university or vocational school. An eligible student must be working towards a degree, certificate or other recognized credential education. The student must be enrolled at least half time for at least one academic period during the calendar year. Eligible students can generally claim the costs of tuition and required fees, book and other required course materials. Housing (room & board) costs do not qualify.

The Lifetime Learning Tax Credit is worth up to $2,000 per tax return per year. The credit is nonrefundable. The credit amount is limited to the amount of tax owed. The credit is available for all years of higher education, including courses taken to acquire or improve job skills. You can claim the costs of tuition and fees required for enrollment or attendance, along with amounts you were required to pay for course-related books, supplies and requirement.

Please note taxpayers cannot claim both tax credits for the same student in the same year. You may not claim both credits for the same expense. If eligible, only one tax credit can be used.

Parents or students claiming either tax credit should receive an IRS Form 1098-T, Tuition Statement, from their educational institution. The information being reported to the IRS verifies your enrollment with regard to certain eligibility criteria for the education tax credits and potential deductions for qualified higher education expenses. A copy of Form 1098-T must be furnished to you electronically or mailed. For additional information and frequently asked questions, please visit the Student Business Services website.

Further information about these credits and other college tax benefits can be found in IRS Publication 970, Tax Benefits for Education, available at the IRS website, irs.gov or by calling 1-800-TAX-FORM (1-800-829-3676).


Please note that the above is a general summary only, and does not include all of the applicable Federal and State tax law requirements that should be considered. The above information is not intended as legal counsel or tax advice. Federal tax law substantial authority requires that certain types of written advice include a disclaimer. To the extent the preceding message contains advice related to a federal tax issue, unless expressly stated otherwise any tax advice in this communication is not intended or written by California State University, Fullerton to be used, and cannot be used, by a client or any other person or entity for the purpose of (i) avoiding penalties that may be imposed on any taxpayer or (ii) promoting, marketing or recommending to another party any transaction or matter discussed herein. Please consult a tax professional for more details.


Titan Card

A TitanCard is an all-purpose card that will serve as your student identification and allows you to check out library material, access campus services, and receive student discounts. For more information, call 657-278-3555.


Official Transcripts
Transcripts may be ordered one of two ways:

  • Via the Internet 24/7 through the National Student Clearinghouse.
  • By completing the Transcript Request Form and providing a personal check to cover the related fees either in person or by mail as instructed on the form.

For more information, go to records.fullerton.edu/services/transcripts.php.

Unofficial Transcripts
Unofficial transcripts are available through Titan Online via the Student Portal. The first time a student accesses the portal, they should login using their CWID and PIN. Once they login, they will create a personalized username and password that will be required each time they access the portal.

  • Go to my.fullerton.edu
  • Enter username and password (see instructions above) in the Portal Login section
  • Click "Login"
  • Select Titan Online
  • In the Student Center section, click on the Student Center link (left menu)
  • Select 1098 Tax form preference (mail or electronic)
  • Click "Save", use pull down menu to return to Student Center
  • Under Academic History, click on "View Unofficial Transcript"

Note: All official transcripts are handled through Registration and Records, including those for Extension and International Programs classes.


University Police Department

The California State University, Fullerton Police Department is located at the corner of State College Blvd. and Gymnasium Drive. University Police is open 24 hours a day, 7 days a week, including holidays.

In the event of an emergency, dial 911 from any campus phone or cell phone, or direct connect by a blue emergency phone. For non-emergency situations, call 657-278-2515. For general information, lost property, fingerprinting and key requests, call 657-278-4308.

Please go to police.fullerton.edu for information on the following services:

  • Escort Service
  • Lost and Found
  • Key Issue
  • Crime Prevention

Crime Statistics: Each year, CSUF compiles and distributes a report containing statistics of crimes reported on or near the campus, as well as statements of security policies. See police.fullerton.edu for a copy of the report, or contact the University Police Department for a paper copy of this report.


University Policies

Americans with Disabilities Act (ADA)
We are in compliance with the ADA. On the California State University, Fullerton campus, the Office of Disabled Student Services has been delegated the authority to certify disabilities and to prescribe specific accommodations for students with documented disabilities. If you require such, please request your needs in writing at least 30 days prior to the beginning of class. Contact Disabled Student Services at 657-278-3117 for additional information.

Nondiscrimination/Harassment/Retaliation Policies
California State University, Fullerton is committed to creating an atmosphere in which all students have the right to participate fully in its programs and activities free from unlawful discrimination, harassment and retaliation. Executive Order 1074 Systemwide Policy Prohibiting Discrimination, Harassment, and Retaliation Against Students AND Systemwide Procedure for Handling Discrimination, Harassment and Retaliation Complaints by Students Against the CSU and/or CSU Employees - was established in compliance with the California Equity in Higher Education Act, (Education Code Sections 66250 et seq.), Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Title II of the Americans with Disabilities Act of 1990, and the Age Discrimination Act of 1975, among other applicable state and federal laws.

It is a CSU policy that no Student shall, on the basis of any Protected Status, be unlawfully excluded from participation in or be denied the benefits of, any CSU program or activity. Nor shall a Student be otherwise subjected to unlawful Discrimination, Harassment, or Retaliation for exercising any rights under this executive order.

Executive Order 1074, entitled “Systemwide Policy Prohibiting Discrimination, Harassment, and Retaliation Against Students and Systemwide Procedure for Handling Discrimination, Harassment and Retaliation Complaints by Students” is the appropriate systemwide procedure for all complaints of sex discrimination, harassment or violence made by CSU students (including applicants for admission) against the CSU, a CSU employee, a CSU auxiliary or CSU vendor.

Employees and students who violate this policy may be subject to discipline. If discipline of a CSU employee is appropriate under this policy, it shall be administered in a manner consistent with applicable collective bargaining agreements, CSU policies, and provisions of California Education Code Sections 89535 et seq. Discipline of a student shall be administered in accordance with Section 41301 of Title 5, California Code of Regulations.

The CSU is responsible for providing a reliable, prompt and equitable response to a complaint of discrimination. Inquiries concerning the CSU's compliance with these Acts, application of these laws to programs and activities of the CSU, campus policies, complaint resolution and/or appeals processes, and discrimination/harassment complaint filing procedures may be addressed to the CSU officers assigned the administrative responsibility of reviewing such matters or directly with the U.S. Department of Education, Office for Civil Rights listed below:

All Discrimination/Harassment/Sexual Harassment/Title IX Complaints
Coordinator, Title IX, Diversity and Inclusion, CSUF

Student Disability Complaints
(including denial or failure to implement accommodations, academic adjustments and auxiliary aids)

Disabled Student Services, CSUF
Gordon Hall 101
TDD 657-278-2786

U.S. Department of Education, Office for Civil Rights Region IX

San Francisco Office
50 Beale Street, Suite 7200
San Francisco, CA 94105
415.486.5555, Fax 415.486.5570
TDD 415.521.2172

Applicants for admissions or employment should contact the Office of Diversity and Inclusion for information on how to file a complaint or to obtain a copy of the complaint resolution procedure refer to hr.fullerton.edu/diversity.

Sexual Harassment
It is the policy of California State University, Fullerton and the California State University to maintain a working and learning environment free from sexual harassment of its students, employees and those who apply for student or employee status. Sexual harassment is illegal under Title VII of the Civil Rights Act of 1962, Title IX of the Higher Education Amendments of 1972, and the California Education Code 89535. Executive Order 1089 - Systemwide Policy on Prohibiting Harassment in Employment and Retaliation for Reporting Harassment or Participating in a Harassment Investigation as well as Executive Order 1074 Systemwide Policy Prohibiting Discrimination, Harassment, and Retaliation Against Students AND Systemwide Procedure for Handling Discrimination, Harassment and Retaliation Complaints by Students Against the CSU and/or CSU Employees also prohibit sexual harassment within the California State University system. The university will not tolerate sexual harassment and will take action to eliminate such behavior. Information concerning campus sexual harassment policies and procedures can be obtained from the Office of Diversity and Inclusion (College Park 760) at 657-278-4684 or hr.fullerton.edu/diversity.

Sexual Assault Preventions and Survivor Services
California State University, Fullerton Sexual Assault Prevention and Survivor Services provide educational programs to students, faculty and staff with emphasis on bystander intervention and alcohol’s role and effective communication techniques. Aftercare for assaulted students includes non-forensic medical care, advocacy and accompaniment, professional counseling services, academic advocacy and housing intervention as needed. For additional information, please go to fullerton.edu/womenscenter/violence_prevention or contact the WoMen's Center at womenscenter@fullerton.edu or 657-278-3928.

Smoking is prohibited in any California State University, Fullerton building, and in outdoor areas within 20 feet of any CSUF building. Questions? Visit president.fullerton.edu/directives/directive18.aspx.


Who May Register

Non-credit, Continuing Education Unit (CEU), and Extension credit (e.g. MKT X431) classes are open to the public and most of these classes do not have degree requirements. Enrollment and participation in these types of courses does not constitute admission to California State University, Fullerton as a matriculated student.

There are some non-state-funded (termed “special session programs”) degree programs listed in this catalog that are administered through Extension and International Programs. Because these programs do not receive state-tax dollars to subsidize tuition costs, tuition prices are similar to those of a private academic institution, and matriculation in these programs is distinctly different from matriculation in one of the University's state-funded degree programs.

Students must apply to these “special session programs” and meet all of the admission requirements as stated for each program by the Academic Unit sponsoring the program. Students earn the same accredited degree from the University as they would from an equivalent state-funded degree offering.